Friends Life
Who we are
Friends Life is a new brand for a new business.
Friends Life is a new company designed for the future that builds on our heritage dating back over 200 years and recognises the changing regulatory framework.
Friends Life provides a range of pension, investment and insurance products and services. We look after over 5 million customers worldwide, focusing on ways we can help them and their families achieve greater long-term financial security.
We are the 5th largest Life and Pensions company ranked by UK market capitalisation and we have a strong current financial strength rating*.
* Our financial strength rating is A+ (Strong) according to Moody’s, A2 (Strong) from Fitch and B+ (Very Strong) from AKG
What makes us different?
Introducing our new protection proposition, Friends Life Protect+
Applying our commercial insights, we will have a significant presence in the Individual Protection market and will differentiate through:
- Delivering quality propositions that continue to innovate
- Being easy to do business with
- Working in partnership with you
Our critical illness cover and income protection have both been rated 5 stars by Defaqto, an independent financial research company. Every policy we write is as thoroughly underwritten as possible. This ensures our policies are clear and simple, so you and your clients are able to understand exactly what their membership will deliver, and as many valid claims as possible are promptly paid.
Offering Defaqto 5 star rated products is core to our proposition of providing quality products that offer additional services such as Bupa HealthLine and Best Doctors™**.
**Bupa HealthLine, Best Doctors and Therapy Benefit are non-contractual benefits which can be withdrawn at any time without notice. Bupa HealthLine is provided by or through a subsidiary of the Bupa Group. Terms and conditions apply.
As a partner of Friends Life, you can expect:
- quality critical illness and income protection products with a range of value added services
- a range of application routes to suit your business model
- and, above all, a relationship that will provide you with the expert support and knowledge you need.
Introducing Friends Life Protect+
We care about providing the right protection proposition that ticks all the boxes that are important for you and your clients.
Friends Life Protect+ offers a comprehensive menu based protection proposition which includes:
- Critical Illness Cover
- Critical Illness with Life Cover
- Income Protection
- Life Cover
- Business Protection
New Friends Life Protect+ Critical Illness Cover and Critical Illness with Life Cover
Here’s just a short summary:
- 38 full benefit (including 14 ABI+ and 15 extra conditions)
- 8 partial benefit conditions
- Access to Best Doctors™**
- Access to Bupa Healthline** 24/7
- Advance payment for certain surgical treatments
- Child cover which offers intensive care benefit and includes cover for congenital conditions
- Premium reductions on certain exclusions such as cancer, multiple sclerosis and diabetic and cardiovascular associated risks.
Click here for full details.
New Friends Life Protect+ Income Protection Cover
Our income protection cover offers your clients more:
- Regular income to cushion the blow from loss of earnings
- Guaranteed benefit up to a maximum of £15,600 in certain circumstances
- Premium reductions on certain exclusions
- Doctors’ sick pay initiative designed for NHS doctors
- Optional Fracture cover
- Therapy benefit**, trauma benefit as well as hospitalisation benefit
- Access to Bupa Healthline** 24/7
- Access to Best Doctors™**
Click here for full details.
Literature
To view our literature, please click here to link through to our Friends Life literature page.
Ways to submit business with us
To make it as easy as possible for you to place business with us, we are available on all major industry quote systems or through our extranet. We provide a number of application routes:
- online (including signature free online trusts)
- tele-underwriting
- paper
Whichever route you choose you can rest assure that we will provide with the necessary support.
How to register for our online system
We want to make it as simple and quick as possible for you. Our system enables you to mange your business with efficiency and more control.
If you have a Friends Life agency code, then simply log onto:
www.friendslife.co.uk/individualprotection/online
If not, please contact us on 0845 600 3122† to arrange for your new agency code to be set up.
Heritage Business
For information to help you maintain existing heritage products, please click here.
Contact Us
For further information, please contact your dedicated Friends Life Account Manager or call us directly on 0845 600 3122†
Friends Life
The Core
40 St Thomas Street
Bristol, BS1 6JX
†Calls may be recorded and may be monitored