The wide-ranging implications of the Coronavirus pandemic for the financial services industry - and all of the companies within it - remain prevalent, and the impact of these has changed the way in which many of us are able to work and carry out our ‘usual’ activities. At Paradigm, we have been working hard since the beginning of the pandemic to support you through this complex and challenging time in a variety of ways. On this page, you’ll find lots of useful information that we believe may be of interest to you, including our own criteria matrices for Mortgages and Protection that collate all the key Lender and Provider updates in one place.
We have been working closely with our Lender partners to create comprehensive COVID-19 matrices which detail for you how Lenders will be dealing with both intermediaries and also with your customers in relation to COVID-19, including their approaches to the afforability of self-employed clients, furloughed workers and the maximum LTVs for BTL and Residential products.
Lender Maximum LTV Sheet - Residential & BTL - please click here to download the latest version. (Updated: 08.02.21)
COVID-19: Furloughed Workers Criteria Sheet - please click here to download the latest version. (Updated: 18.11.20)
Assessing Self-Employed Applicants - Mainstream Lender Criteria Sheet - please click here to download the latest version (Updated: 02.11.20)
Assessing Self-Employed Applicants - Building Societies & Specialist Lender Criteria Sheet - please click here to download the latest version (Updated: 10.11.20)
Product Transfer Sheet: COVID-19 & General Lender Information - please click here to download the latest version.
Lender SVRs Sheet - please click here to download the latest version.
The following sheets are no longer being updated due to how the pandemic has developed and no longer receiving relevant Lender updates. These matrices may however remain a useful reference point and you can see the date at which the information was correct in the far right column.
COVID-19: Mainstream Lender Matrix - please click here to download the latest version. (Updated: 11.06.20)
COVID-19: Building Societies & Specialist Lender Matrix - please click here to download the latest version. (Updated: 25.06.20)
We have collated all the key information regarding COVID-19 from our provider partners into a Protection Matrix, so you can see all the important details in one place, including each of their current stances for Applications, Product/Policy/Process Changes, Claims and the Support they are offering.
COVID-19 Protection Provider Matrix - please click here to download the latest version. (Updated: 13.07.20)
CPD Webinars
We are currently running a series of webinars which you can watch from the comfort of your own home, so that we can contiue to deliver CPD and practical, educational sessions to you. For more details about each webinar, and to register, please visit our Events page here.
CPD Academy
We also provide our members with access to a wide range of Protection, GI, Pensions, Financial Planning, Regulatory and Mortgage related CPD content for free via our award-winning CPD Academy! You can also record all of your completed CPD on the Academy too. Please click here to register.
Paradigm are keen advocates of technology that will create business efficiencies for intermediaries. We believe that the below tools and technology may be of interest to our members:
- Experian AML Tools - Paradigm members can utilise our exclusive rates to access Experian's AML ID&V Checks, Digital Documentation Verification and Credit Bureau Data tools. We have agreed exceptionally attractive commercial terms, which include no license fee. You can find out more details and how to register on their page here.
- MortgageBrain Anywhere – Offering at least a 90-day free trial for current MortgageBrain Classic users.
- Please email customerservices@mortgage-brain.co.uk to switch to MortgageBrain Anywhere or call 0208 665 3200.
- MortgageBrain have produced a COVID-19 Support and Lender Insights Hub, which you can access here.
- Criteria Hub – Offering at least a 90-day free trial of their technology for new customers.
- Solution Builder – Available FREE for Paradigm Protect members
- Quality Analyser – Available FREE for Paradigm Protect members
You may find the recent blog and video updates from our investment proposition, Tatton Investment Management, of interest if you have not yet seen them. Tatton Investment Management are constantly monitoring global economic activities and are therefore on the pulse of all the latest economic changes.
Paradigm are still here to support you - A message to our members (26th October 2020)
COVID-19 Update
A message from Bob Hunt (28th April 2020)
Paradigm: A message to our members (8th April 2020)
This short video from each member of our team outlines how we are working to help you, and assist you in continuing to support your customers
COVID-19 Update
A message from Bob Hunt (30th March 2020)
We have maintained all service levels throughout the pandemic, and you can continue to contact the team using their normal contact details listed here.