COVID-19: Our new support page is available now and updated daily. Click here to view
Dan can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.
Zoë can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.
Tom offers support to our members via our highly regarded mortgage helpdesk, and you can contact him for help placing a complex case. He will also be able to help you with membership enquiries.
Alex also offers support to our members via our highly regarded mortgage helpdesk, and he will be able to assist you with placing complex cases.
Natalie is also part of the Mortgage Helpdesk team. Our members can contact her to assist them with placing complex cases.
Laura can provide you with details on our upcoming events and can assist you with general enquiries or questions relating to our registration process
Riona runs the Paradigm Mortgage Services office and is always happy to assist with any general, mortgage or protection enquiries that you may have.
Anna is on hand to help you with all marketing related queries if you are a Lender or Provider on Paradigm’s panel, but will also be happy to assist you with general queries if required.
Christine can offer advice on Paradigm Compliance Packages. She also develops training sessions for CPD events and can advise you on upcoming regulatory changes.
Mike manages the relationships with all of our Providers and can assist if you have any concerns that you need to raise regarding Protection.
Neil can help you understand the full range of services available and the commercial benefits of being part of Paradigm, whether you’re an existing member or new to using us.
John manages the relationships with all of our Lenders and can assist if you have any concerns that you need to raise.
Bob is CEO of Paradigm Mortgage Services and will be more than happy to try and help if you do not feel that another member of the team can assist.
Paradigm Mortgage Services LLP
Birmingham International Park
If there's anything you'd like to talk to us about, we'd love to hear from you!