Mortgage Helpdesk

 

MORTGAGE HELPDESK

Contact us with your mortgage queries.

  Email

  03300 536061

Proc Fee Queries

 

PROC FEE QUERIES

Contact us with your proc fee queries.

  Email

  0121 781 7279

CHRISTMAS OPENING HOURS

21.12.18 ½ working day 
finishing at 1pm
24.12.18 Office closed
25.12.18 Office closed
26.12.18 Office closed
27.12.18 Full working day
28.12.18 ½ working day 
finishing at 1pm
31.12.18 Office closed
01.01.19 Office closed
Dan Davenport

 

Dan Davenport
Client Support Advisor

Dan can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.

  Email me

  0121 781 7406

Hannah Lewis

 

Hannah Lewis
Administration Assistant/Sales Support

Hannah can help you with proc fee enquiries, general information and also direct your call to the appropriate member of staff if you are unsure of who to speak to.

  Email me

  0121 781 7279

Tom Hunt

 

Tom Hunt
Mortgage Technical Services Advisor

Tom offers support to our members via our highly regarded mortgage helpdesk, and you can contact him for help placing a complex case. He will also be able to help you with membership enquiries.

  Email me

  03300 536061

Alex Vaughan-Tift

 

Alex Vaughan-Tift
Mortgage Technical Services Advisor

Alex also offers support to our members via our highly regarded mortgage helpdesk, and he will be able to assist you with placing complex cases.

  Email me

  03300 536061

Laura Mardon

 

Laura Mardon
Marketing, Events & Administration Assistant

Laura can provide you with details on our upcoming events and can assist you with general enquiries or questions relating to our registration process

  Email me

  0121 781 7338

Hannah Lewis

 

Sophie Carter
Marketing & Admin Assistant

Sophie is on hand to help you with all marketing related queries if you are a Lender or Provider on Paradigm’s panel, but will also be happy to assist you with general queries if required.

  Email me

  0121 781 7277

Riona Mulherin

 

Riona Mulherin
Head of Marketing & Operations

Riona runs the Paradigm Mortgage Services office and is always happy to assist with any general, mortgage or protection enquiries that you may have.

  Email me

  0121 781 7337

Christine Newell

 

Christine Newell
Mortgages Technical Director 

Christine can offer advice on Paradigm Compliance Packages. She also develops training sessions for CPD events and can advise you on upcoming regulatory changes.

  Email me

  07824 708956

Jim Mulherin

 

Jim Mulherin
Business Performance Analyst

Jim reports on our business performance internally but will be able to help you with general queries if required.

  Email me

Mike Allison

 

Mike Allison
Head of Protection

Mike manages the relationships with all of our Providers and can assist if you have any concerns that you need to raise regarding Protection.

  Email me

  07775 690340

Neil Jackson

 

Neil Jackson
Partnership Development Manager

Neil can help you understand the full range of services available and the commercial benefits of being part of Paradigm, whether you’re an existing member or new to using us.

  Email me

  07825 270488

John Coffield

 

John Coffield
Head of Mortgages  

John manages the relationships with all of our Lenders and can assist if you have any concerns that you need to raise.

  Email me

  07825 613012

Bob Hunt

 

Bob Hunt
CEO

Bob is CEO of Paradigm Mortgage Services and will be more than happy to try and help if you do not feel that another member of the team can assist.

  Email me

  07767 462092