We, Paradigm Mortgage Services LLP, are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Use and collection of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you choose to fill in our registration form, we will store this data whilst we are dealing with the enquiry and hold it on computer or otherwise solely for the purpose of sending you relevant information. We only store personal contact information for our own reference and will not pass this information on to any other parties without your consent.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Google Analytics

Some Paradigm websites use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help us to analyse how users use Paradigm websites. The information generated by the cookie about your use of our sites (including your IP address) will be passed on to and stored by Google on servers in the United States.

Google will use this information to evaluate your use of our sites, compiling reports on website activity for us and providing other services relating to website activity and Internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties deal with the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however if you do this you may not be able to use the full functionality of Paradigm websites. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose on-line and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to:

The Data Controller, Paradigm Mortgage Services LLP, Wellington House, Birmingham International Park, Solihull, West Midlands B37 7HB

Tel: 0121 781 7337 Fax: 0121 731 7339